Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance Bonuses
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional growth?
AO is seeking enthusiastic, dependable, and people-focused individuals to join our growing team as Remote Customer Service Representatives . You'll work virtually with individuals and families, helping them understand available benefits, answering questions, assisting with enrollment, and providing professional ongoing support.
Our mission is at the heart of what we do:
If you're motivated, coachable, and committed to providing an exceptional customer experience, we'll provide the training, mentorship, licensing guidance, and ongoing support needed to help you succeed.
✔ 100% Work From Home
✔ Flexible Scheduling
✔ Weekly Commission Pay + Performance Bonuses
✔ Qualified Leads Provided – No Cold Calling
✔ No Previous Insurance Experience Required
✔ Comprehensive Training & Mentorship
✔ Leadership & Career Advancement Opportunities
As a Remote Customer Service Representative , you'll serve as a trusted resource for clients and their families.
Work from home with the flexibility and technology needed to build your career virtually.
Enjoy:
Create a schedule that supports your personal responsibilities and professional goals while maintaining the consistency needed for success.
Spend your time helping individuals who have requested information about available benefits .
No traditional cold calling and no purchasing leads.
Compensation opportunities include:
This is a commission-based opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.
No previous insurance experience is required.
You'll receive:
We value coachability, professionalism, consistency, and willingness to learn .
Qualifying representatives may have access to:
You may be a great fit if you demonstrate:
Experience in customer service, retail, hospitality, healthcare, education, banking, administrative support, call centers, military service, client relations, or sales can transfer well to this opportunity—but isn't required.
Applicants must:
Licensing guidance and support are provided.
For individuals interested in professional advancement, opportunities may be available to progress into:
Customer Service Representative → Benefits Specialist → Senior Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, consistency, professional development, and leadership—not seniority.
Qualified applicants will complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.
If you're looking for a professional, purpose-driven remote career where you can help families, develop valuable skills, enjoy schedule flexibility, and build long-term earning and advancement potential, we'd love to hear from you.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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