Library Student Assistants serve as the first point of contact for users entering the library and are key contributors to creating a welcoming, supportive, and resourceful environment. They assist with a variety of public service and operational tasks, including circulation desk support, shelving materials, answering questions, and assisting with special projects and events. This position requires strong customer service skills, attention to detail, and a willingness to work collaboratively with library staff and patrons. Currently, we are looking for student workers who are available to work on Sundays and evening shifts.
Customer Service & Circulation Support Provide courteous, helpful assistance to library users Check library materials and equipment in and out using the library system Answer and route telephone calls professionally Assist patrons with general inquiries about the library, its services, and its policies Direct users to appropriate staff or departments for specialized help Library Operations Shelve returned materials and maintain order in assigned areas through shelf reading Assist patrons with scanning, copying, and basic technology needs Open and close the library following established procedures Record library usage statistics and reference interactions Deliver, sort, and distribute internal and external library mail Special Projects & Events Support library staff with various projects as needed Assist with outreach events, guest speaker sessions, and other programming May create flyers, signage, or contribute to the librarys social media presence Advanced Responsibilities (as experience allows) Assist with interlibrary loan processes Help maintain building organization and navigate user questions about library spaces Support promotional efforts through basic graphic design or content creation
Must be a currently enrolled student in good academic and conduct standing Strong communication and interpersonal skills with a customer-first attitude Ability to follow detailed instructions and work independently or as part of a team Basic computer proficiency; willingness to learn library systems (e.g., Alma, Gil-Find, Tipasa) Dependable and punctual Ability to lift materials weighing up to 50 pounds Prior experience in a customer service role Cumulative GPA of 2.3 or higher Good judicial standing with the university Available to work weekends and evening shifts
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